Customer: Local public transport
Project Management Office 365, Change Management and Support of the Introduction Office 365 – Replacement Lotus Notes
Rollout
Accompaniment of the Office 365 implementation to replace the Lotus Notes infrastructure.

Task
- Creation and establishment of the operating concept of Office 365
- Conception and establishment of a change management process
- Conception, establishment, support and know-how workshops Early Adopter Phase
- Conception of the know-how transfer as a basis for tendering the selection of the service provider
- Mapping the Office 365-evergreen approach in the change management process
- Structure of FAQs on typical user questions
- Conception and establishment of customer-specific flows and power apps
- Accompaniment of the departments and teams during the data migration of file server structures and Lotus Notes departmental filing according to Office 365
- Establishment of new workflow and collaboration processes based on Office 365
- Individual support of the board members and board secretariats
- Establishment of standard processes for user migration on Office 365
Challenge
- Subproject management Office 365
- Conception and establishment of a customer-specific Office 365 operating concept
- Conception and establishment of standard processes user migration Lotus Notes on Office 365
- Inventory and development of a team-specific scenario for the data move and replacement of Lotus Notes department files along with Office 365
- Supervision and implementation of early adopter community and workshops
Solution
Office 365 is a central, fundamental element of cultural change for customers. With the help of Office 365, a more flexible and agile working environment is established and existing, obsolete infrastructures are modernized.
- Permanent Change Management
- Establishment of a flexible know-how transfer with integration of the Office 365-Evergreen approach
- Team-specific accompaniment of the data move on Office 365
- Analysis and restructuring of the workflow, work and collaboration processes
- Create and maintain of customer-specific user FAQs of Office 365
- Design of customized flows and power apps
Need more success?
Which goals should we work towards to improve your company’s success? We will establish with you a concrete definition of success for your company. At the end of our partnership, we will provide a comparison of your company’s situation before and after the partnership, based on the defined goals. Let us quantify your success!
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Skillkom GmbH