Customer: Local public transport
Project Management Office 365, Change Management and Support of the Introduction Office 365 – Replacement Lotus Notes
Rollout
Accompaniment of the Office 365 implementation to replace the Lotus Notes infrastructure.
Task
- Creation and establishment of the operating concept of Office 365
- Conception and establishment of a change management process
- Conception, establishment, support and know-how workshops Early Adopter Phase
- Conception of the know-how transfer as a basis for tendering the selection of the service provider
- Mapping the Office 365-evergreen approach in the change management process
- Structure of FAQs on typical user questions
- Conception and establishment of customer-specific flows and power apps
- Accompaniment of the departments and teams during the data migration of file server structures and Lotus Notes departmental filing according to Office 365
- Establishment of new workflow and collaboration processes based on Office 365
- Individual support of the board members and board secretariats
- Establishment of standard processes for user migration on Office 365
Challenge
- Subproject management Office 365
- Conception and establishment of a customer-specific Office 365 operating concept
- Conception and establishment of standard processes user migration Lotus Notes on Office 365
- Inventory and development of a team-specific scenario for the data move and replacement of Lotus Notes department files along with Office 365
- Supervision and implementation of early adopter community and workshops
Project lead
Christoph Twiehaus
(Skillkom GmbH)
Solution
Office 365 is a central, fundamental element of cultural change for customers. With the help of Office 365, a more flexible and agile working environment is established and existing, obsolete infrastructures are modernized.
- Permanent Change Management
- Establishment of a flexible know-how transfer with integration of the Office 365-Evergreen approach
- Team-specific accompaniment of the data move on Office 365
- Analysis and restructuring of the workflow, work and collaboration processes
- Create and maintain of customer-specific user FAQs of Office 365
- Design of customized flows and power apps
Need more success?
Which goals should we work towards to improve your company’s success? We will establish with you a concrete definition of success for your company. At the end of our partnership, we will provide a comparison of your company’s situation before and after the partnership, based on the defined goals. Let us quantify your success!
Try us. You will only benefit.
Christoph Twiehaus
Skillkom GmbH
Skillkom GmbH