Customer: Local public transport

Project Management Office 365, Change Management and Support of the Introduction Office 365 – Replacement Lotus Notes

Rollout

Accompaniment of the Office 365 implementation to replace the Lotus Notes infrastructure.

Success

  • Lotus Notes departmental repositories replaced by Office 365
  • Replacement of file server by Office 365
  • More flexible and transparent communication
  • Reduction of static and redundant data storage
  • Implementation Windows 10

Task

  • Creation and establishment of the operating concept of Office 365
  • Conception and establishment of a change management process
  • Conception, establishment, support and know-how workshops Early Adopter Phase
  • Conception of the know-how transfer as a basis for tendering the selection of the service provider
  • Mapping the Office 365-evergreen approach in the change management process
  • Structure of FAQs on typical user questions
  • Conception and establishment of customer-specific flows and power apps
  • Accompaniment of the departments and teams during the data migration of file server structures and Lotus Notes departmental filing according to Office 365
  • Establishment of new workflow and collaboration processes based on Office 365
  • Individual support of the board members and board secretariats
  • Establishment of standard processes for user migration on Office 365

Challenge

  • Subproject management Office 365
  • Conception and establishment of a customer-specific Office 365 operating concept
  • Conception and establishment of standard processes user migration Lotus Notes on Office 365
  • Inventory and development of a team-specific scenario for the data move and replacement of Lotus Notes department files along with Office 365
  • Supervision and implementation of early adopter community and workshops

Project lead

Christoph Twiehaus

(Skillkom GmbH)

Solution

Office 365 is a central, fundamental element of cultural change for customers. With the help of Office 365, a more flexible and agile working environment is established and existing, obsolete infrastructures are modernized.

  • Permanent Change Management
  • Establishment of a flexible know-how transfer with integration of the Office 365-Evergreen approach
  • Team-specific accompaniment of the data move on Office 365
  • Analysis and restructuring of the workflow, work and collaboration processes
  • Create and maintain of customer-specific user FAQs of Office 365
  • Design of customized flows and power apps

Overview

Industry: Local public transport
Measures: Implementation of modern workplace
Technology: Office 365, Azure, Windows 10
Period of time: 2017 until today

Overview

Industry: Local public transport
Measures: Implementation of modern workplace
Technology: Office 365, Azure, Windows 10
Period of time: 2017 until today

Need more success?

Which goals should we work towards to improve your company’s success? We will establish with you a concrete definition of success for your company. At the end of our partnership, we will provide a comparison of your company’s situation before and after the partnership, based on the defined goals. Let us quantify your success!

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Christoph Twiehaus
Skillkom GmbH